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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Virginia Osorio

February 16, 2023

5  out of  5 rating by Virginia Osorio
"Always willing to help…great customer service 😁"

J. Todd Achee, Sr.

February 16, 2023

5  out of  5 rating by J. Todd Achee, Sr.
"Amazing people. Very helpful and friendly. Ask for Carree, she’s great."

Carree

February 16, 2023

5  out of  5 rating by Carree
"Staff is amazing! They had great rates and are always there to answer any questions I have."

dylan padilla

February 16, 2023

5  out of  5 rating by dylan padilla
"Have never had such a great experience with Statefarm insurance very efficient and a fast pace, have never had a problem with my insurance because of them and I will be staying with them for a very long time to come."

Elizabeth Lewis

February 16, 2023

5  out of  5 rating by Elizabeth Lewis
"Great service!! Friendly staff! They ALWAYS fix my problems with no issues and leave me smiling!!"

Benjamin Chantos

February 14, 2023

5  out of  5 rating by Benjamin Chantos
"Carree and Jon were both incredibly knowledgeable and helpful. My highest recommendation if you're in the market for insurance."

Carly Mackay

February 2, 2023

5  out of  5 rating by Carly Mackay
"Fantastic service, quick response time, helped me adjust my insurance policy with ease"

Sara Wells

February 2, 2023

5  out of  5 rating by Sara Wells
"Jonathan has always been super responsive and helpful, even when his office is slammed after a weather event. And he calls me directly, so I don’t have to go through staff. Plus State Farm’s service was so great when my car got totaled years ago. I had a check in hand a few days later even though it was the week of Christmas. Meanwhile my friends with discount insurance have horror stories."

Michelle

November 28, 2022

1  out of  5 rating by Michelle
"Worst Agent! No working staff! When the girls are there, they need to refer to agent. He does!!!!! Not!! Work!! Much. So no guidance for all parties. Always voicemail! Agent Never in office!! Billing always off. There are so many Agents out there with great customer service that are there for clients. Someone always answers the phone during normal working hours. NOT THIS AGENT!! I never!!! Do reviews!! Ever! You will get no service if you are looking for a breathing representative of any kind. Voicemails, and emails days later. Always !!! A family emergency on his end. Still!!! Confusion on billing the following month, after paying to zero balance. Been with State Farm 40 years . Johnathan.. never in your office. Your staff can’t answer questions. Your billing is so poor.. clients have no clue what their monthly balances are .. oweing or paying extra.. then credits!! Blah , blah. I gave you money in October, you promised next bill was normal.. l ended up with credits.. I could have used that money ( extra) you wrote in personal e-mail) l owed. With a credit coming to me the next month. This has been on going for me. You know this. Staff your business. Go to work. You are never in!! Or available!"

The Legacy

October 5, 2022

5  out of  5 rating by The Legacy
"Best customer service! I really appreciated the help!"

Ryan McKinney

October 5, 2022

5  out of  5 rating by Ryan McKinney
"Erick was quick on communications and to the point in helping me start my policy, very seamless process and I'm hoping the rest of my experience goes the same!"

Ángel V.

August 12, 2022

5  out of  5 rating by Ángel V.
"Nice service and quick response"

Chris Huttenhower

July 27, 2022

5  out of  5 rating by Chris Huttenhower
"Excellent service and communication, give them a call!"

Dominique K.

June 14, 2022

3  out of  5 rating by Dominique K.
"Follow-up Review: I'm adjusting my rating from 1- to 3-stars because Johnathan did take the time to reach out to me personally and discuss the issues I was having; he didn't try to make any excuses, acknowledged my frustrations, and provided me with a quick resolution to remedy all the issues. Jonathan, thank you for being honest, professional, and accountable as well as helping me rectify the issues I was experiencing so speedily. I'm glad we were able to close the loop, and I wish you the best. Thanks again! Initial Review - Thought I was going to get a 5-star rating experience with this agent but I was 100% WRONG! I realized I’m being over-billed and have not been able to get a hold of the agent or anyone in his office to get it corrected AND I’ve gone back and forth with the customer service line where not a single representative can seem to assist to help get it correct (the issue just keeps getting escalated to who knows who). I had StateFarm in GA with no issue but have come to the conclusion it’s not worth the hassle here in TX, which is a shame."

Sarah Bryant

May 4, 2022

5  out of  5 rating by Sarah Bryant
"Jonathan Huse made the transition of my policy super easy. Happy to work with his office moving forward! 10/10 recommend"

Barbara Glunk

February 24, 2022

1  out of  5 rating by Barbara Glunk
"My agent left and my account was transferred to this agent. I had to call to get new cards with the contact information. When I called to get new cards I only got for my car, not my RV. I called back for my RV and got more cards for my car. I am upset that after 5 months no personal call saying hi, I am your new agent. I am switching agents ASAP. I am so disappointed."

Dee Cunningham

February 17, 2022

5  out of  5 rating by Dee Cunningham
"Everyone in this office was Very Nice and Got my quote very fast - got my car insurance and renters insurance for a Lot less than I had !!! this is Great !! :D:D:D"

Carter Bailey

February 16, 2022

5  out of  5 rating by Carter Bailey
"Jonathan and team were able to have a policy ready for my new car purchase (out of state) within an hour. Great service!"

Efrem Grays

February 15, 2022

5  out of  5 rating by Efrem Grays
"Very professional and Cares for the Customers needs."

Haydee Lozano

December 30, 2021

5  out of  5 rating by Haydee Lozano
"They help me a lot it was an amazing experience because they put my needs first. Amazing service !"

Marco Lozano

December 30, 2021

5  out of  5 rating by Marco Lozano
"Good people. Working hard towards my goals not theirs. I appreciate their hard work"

Liliana Mercado

December 6, 2021

5  out of  5 rating by Liliana Mercado
"Greats rates! Courteous staff."

La N

December 6, 2021

5  out of  5 rating by La N
"Awesome agent very professional. Great rates!"

Ken McElvaney

December 4, 2021

5  out of  5 rating by Ken McElvaney
"Can't say enough good things about this agent. He is always responsive and clearly explains everything in detail, while also not trying to push me into coverage I don't need. I couldn't bear the sight of my old insurance bills, and Jonathan was able to get me into a spot where not only do I have great coverage, but at an affordable price. Highly recommend!"